FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is fair, upfront, and based on the size of the job, distance, and time involved. I offer flat-rate or hourly pricing depending on the type of work, and I always give a quote range upfront so there are no surprises. Travel fees may apply for jobs outside the Salt Lake area, and there may be small additional charges for heavy items, stairs, or special handling. I’m happy to work with customers to find a price that fits their budget, and I sometimes offer discounts for repeat customers or multi-job bookings.
- What is your typical process for working with a new customer?
When a new customer reaches out, I like to start by getting a clear understanding of what they need — whether it’s moving, hauling, or junk removal. I usually ask for a few pictures, a list of items, and details about access (like stairs, elevators, or long walks). Once I have that info, I provide an honest estimate and go over what’s included in the service — truck, labor, tools, etc. I show up on time, communicate clearly throughout the job, and make sure the customer is happy before we wrap up. My goal is always to make the process as easy and stress-free as possible.
- What education and/or training do you have that relates to your work?
While I don’t come from a formal moving or logistics school, I’ve gained hands-on experience through years of doing the work — from moving homes and apartments to hauling large items and handling junk removal jobs of all sizes. I’ve learned how to pack efficiently, protect furniture, navigate tight spaces, and load trucks safely and securely. I also stay up to date on best practices for lifting, loading, and transportation to make sure everything gets done quickly and without damage.