FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide clear, upfront pricing with no hidden fees—ever. Once I give you a quote, that price is final, even if the project takes longer than expected. You can count on full transparency from start to finish. I also offer bundle discounts, repeat-customer savings, special rates for larger projects, and a referral bonus as a thank-you for sending new clients my way. My goal is to deliver high-quality service at a fair, honest price.
- What is your typical process for working with a new customer?
Quick Chat: I’ll ask a few questions about your home or property and get details like square footage, layout, and any special features it might have (such as radiant floor heating, a metal roof, additions, crawlspace, or sub-slab ducting). Clear, Upfront Quote: I’ll give you a firm price right away so you know exactly what to expect—no surprises later. Easy Scheduling: I have two time frames available: a 7–8 AM arrival or an afternoon appointment between 10 AM–1 PM. We’ll call or text you on our way when we finish the morning job. A typical install takes about 3 hours. Getting the Job Done: I show up on time, keep you updated, and make sure everything is done the right way. Walkthrough & Peace of Mind: Before I wrap up, we’ll take a quick look together to make sure you’re 100% happy. We don’t take payment until after the walkthrough and you are completely satisfied. Here If You Need Me: I’m always available for questions, and I offer a referral bonus as a thank-you for recommending me to others.
- What education and/or training do you have that relates to your work?
I’m NRPP-certified in radon mitigation and hold a Utah contractor’s license in my personal name.