FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
POLICIES & IMPORTANT DETAILS: 1) Trial Lessons: I offer a free phone consultation and trial lessons at a reduced rate: 30 minutes: $20 45 minutes: $30 20 Family Discount: $2 off per lesson for each additional sibling or family member taking weekly lessons. 3) Cancellation & Rescheduling: 24+ hours notice: One free reschedule per lesson/package based on availability Less than 24 hours notice: 50% of lesson rate applies Less than 4 hours notice or no-show: Full lesson rate applies Rescheduled lessons that are cancelled will not be rescheduled again and the full rate will be forfeited Semester tuition students receive one included cancellation per semester Exceptions may be granted only in cases of severe emergency 4) Punctuality: Students are responsible for arriving on time. If you arrive late, I'll do my best to accommodate the full lesson time, but this cannot always be guaranteed due to other scheduled commitments. 5) Communication: Email is the best way to reach me, and I'll respond within 24 hours. For same-day emergencies, delays, or cancellations (within 24 hours of your lesson), please text instead. I kindly ask that you reserve calls and texts for time-sensitive matters, especially during holidays and vacation periods. 6) Inclement Weather: In case of severe weather, I'll offer a virtual lesson as an alternative. If you prefer to skip the lesson entirely, 50% of the lesson rate applies unless cancelled with 24+ hours notice. 7) Regular Lesson Times: Fixed weekly lesson times are reserved for semester tuition students and, when possible, for students enrolled in monthly packages. All other lessons are scheduled based on weekly availability. 8) Payment: Invoices are sent at the beginning of each semester, month, or package period. Payment is due within one week of receiving the invoice for lessons to proceed as scheduled.
- What is your typical process for working with a new customer?
In our first lesson I will need to get a feel for you, know what your goals are, your current level, see how you pick things and which may be your learning process (some people are more visual, others aural, etc), which kind of music/skills would you like to learn, etc. So that I figure how to approach my teaching in order to help you best. Of course, if you have something ready to play that’d be great! I’d love to listen and we would start working on it right away =:) Or if you are a beginner, I would instead introduce you to music and piano from scratch :-) You will also receive my feedback and suggestions in terms of how to approach the lessons, material to use, recommended length, what to focus on first, etc. I pretty much tailor my lessons individually, depending on what each person’s goals and skills are!
- What education and/or training do you have that relates to your work?
I got my Bachelors in Madrid (Spain) where I got accepted at age 16, being one of the only 5 candidates who were accepted in the Royal Conservatory of Madrid that year, out of about 100 applicants. I got my first Masters degree in Utrecht (The Netherlands) and my second one in USF (University of South Florida), where I was also a GA (Graduate Assistant). Then in 2015 I was offered a full TA (Teaching Assistantship) at the Univeristy of Memphis TN after auditioning for a Doctorate degree in Piano Performance. There I was teaching class piano for about 3 years and got a minor in Music Theory. I have also won prices in piano competitions, performed around Europe and USA since, have played as a soloist with chamber orchestras, and more. All my teachers since I started playing piano at an early age are renown musicians in the classical world, and I feel fortunate I had the chance to learn my piano technique and artistry from musicians of such a high caliber. I LOVE teaching and have near 15 years of experience teaching students of all ages (4yrs old- 80's) and levels.