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Wedding and Event Decorating - Burke 2020
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Read reviews that mention:
- Deana B.
Event Help and Wait Staff
We were so pleased with Garnished Events. They helped with our annual New Years Eve Brunch. Without question, we will use them again and recommend them to our friends.Dec 31, 2019VerifiedGarnished-Events LLC's reply
Thank you for the wonderful review! Our Server Cheyenne had a great time!
- Shal N.
Wedding and Event Decorating
Hi All, Be careful when you hire Garnished events! Here is why... I hired Sheena-Lee from Garnished-Events LLC to do decor at my wedding. She took full money from me in advance and did not complete the job. She left me hanging on my wedding day! I needed a basic setup - 20 chairs with covers and a pink bow, 1 table with table cloth, 1 arbor with decor. Please checkout the pictures to see what I got! BIG MISTAKE HIRING THEM. On my wedding day, they have arrived an hour and a half late. They did not setup the chairs neither the table nor the arbor. They did not have the right tools or materials to setup everything in an outdoor venue. They were incapable of doing their job. They sent 2 incompetent team members onsite. I paid $530 for nothing. They used MY decor items and threw them up on 2 tree branches shabbily. There were no chairs which were decorated or setup. There was no table nor was it decorated. I tried to reach out to them after the event, they were rude and arrogant. They have also refused to refund my money. They did not do their job, they took full money from me in advance and ignored me after the event. I am very upset that someone can do this to a client on their wedding day! Terrible experience. Worst customer service. Would NOT recommend.Nov 30, 2020VerifiedGarnished-Events LLC's reply
Good afternoon Shal, We sincerely wish this message finds you well. With all of our best efforts to clearly communicate the process, your concerns and the timeline of the discussion, it seems to not satisfy your expectations. At this point we are convinced the only action that may satisfy your expectation would be a full refund. However, we will not be issuing a refund as we indeed satisfied all requested services. Refunding would be unfair to the company as well as the team members who serviced your event. We will not discuss publicly the false accusations you have included in your review. We also will not address the inappropriate references you have made against our skilled team members. Any outdoor wedding should have a Plan B for inclement weather. We brought our weather concerns to your attention. You ignored the weather predictions and ignored all recommendations. You denied the purchase of a tent or us providing a tent for your wedding. We can not control the weather. It is unfortunate that it rained on your wedding day. In fact, it poured on your wedding day. However, my team did a great job with setting up and persevering. We wish you the very best. Take care. Thumbtack's Final Response and Conclusion: We wish you the very best on your future endeavors. Attached below is the written conclusion of your complaint from Thumbtack. After reviewing the documentation, we have determined your company, Garnished-Events LLC, provided the items and work they were hired for by Shalmali. It is unfortunate the weather prevented some of the items being used, but as this was because of an act of nature and no fines were issued, we do not feel a refund would be necessary in this situation."
- Javier L.
Event Help and Wait Staff
A terrific experience overall. Event staff was incredible. A great way to reduce the workload of hosting a gathering at a very reasonable price!Dec 10, 2019VerifiedGarnished-Events LLC's reply
Wonderful! Thank you for ther great review!
- Jessica M.
Sheena did an amazing job as our bartender. She was efficient and friendly. I never had to ask her for anything. She got there, got set up, and handled everything beautifully. 100% would recommend!Aug 26, 2020VerifiedGarnished-Events LLC's reply
Thank you for the great review! It was a beautiful anniversary!
- Gretchen B.
Thank you so much for your service at our wedding, it was exactly what we needed--the best price with the best service. Thank you!Nov 6, 2019VerifiedGarnished-Events LLC's reply
Awesome! Your wedding was beautiful. Thank you for the great review!
- What should the customer know about your pricing (e.g., discounts, fees)?Price is based off of location and hours of service. Full Event Planning Customized Event Planning Certified Bartenders. Servers and Bar Backs. Event Coordinators. Bar Rentals Catered Food The Event Coordinators job is to oversee the staff throughout the event to guarantee that all the client's wishes are met. The addition of an Event Coordinator will add efficiency and add freedom to the host's responsibilities and allows them to enjoy their event without having to worry about the staff. We offer upgrades which include supplies, drinkware, etc for your event!
- What is your typical process for working with a new customer?We keep in constant communication and answer all questions. We stay informed and we keep the clients informed.
- What education and/or training do you have that relates to your work?The owner owned a catering company based off of mixology for many years. All of the staff are T.I.P.S or T.A.M certified, Safe Serve certified and some are Food Management Certified. The Event Coordinators are seasoned and have wonderful portfolios.