CallMyITGuy.com

$95

Estimated price

Select a service

Zip code

Computer issue

Computer type

Desktop or laptop

Responds in about 3 hours

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About

I'm new to Thumbtack. I bring over 30 years of hands-on IT experience helping real people solve real tech problems — no jargon, no upsells, just honest, reliable support. Whether you’re a homeowner dealing with a slow computer or a small business setting up secure Wi-Fi and backup systems, I show up with solutions that work. What makes me different? - If I can’t fix your issue or make clear progress in the first hour, you don’t pay. - I offer remote and in-person support — whichever is more convenient for you. - My clients get fast responses, plain-English explanations, and friendly help they can actually understand. I’m local, professional, and I treat your tech problems like they’re my own. My business is built on trust, quality, and service that goes the extra mile.

Overview

Hired 3 times

Serves Arlington, VA

Background checked

1 employee

Business hours

Sun12:00 pm - 8:00 pmMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

Services offered

Computer issue

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media

8 photos

Projects and media

8 photos

Reviews

Customers rated this pro highly for responsiveness, work quality, and value.

Exceptional 5.0

5 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Tabitha W.

2 weeks ago

Vin has been helping me for years with many things - computers, software, WiFi, home networks, etc. He's very educated about that of which he speaks and, if he is temporarily stumped, he humbly offers to do some more research so as to help.

Kerrie F.

4 days ago

•

Hired on Thumbtack

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Wole F.

2 days ago

•

Hired on Thumbtack

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Computer Repair

Linda R.

3 days ago

I consider Vin Lee an essential resource. I am a psychologist in private practice. It is essential for my practice that I have fully functioning IT capabilities. I am a really good psychotherapist and a terrible tech geek. Vin has on numerous occasions patiently and expertly taught me how to navigate and understand many computer programs and applications that allow me to function more efficiently. Additionally, when I have an issue with some aspect of my computer software not functioning properly, Vin will troubleshoot the problem and has always provided a solution. I work using a couple of different computers in different locations. Recently, for some reason, my google drive was not syncing on any of my devices. I was unable to resolve the problem even after following all of the advice I could find online about how to do so. Vin was able to identify the problem and resolve it and I am now back up and running. If I have any problem or any question regarding IT, Vin is absolutely my go-to resource. If what I need is beyond the service he can provide, he will tell me exactly who to contact to get what I need. That is why I consider his services essential.

Christina S.

4 days ago

Working with Vin was such an easy-going experience. He was very knowledgeable and patient with me as he talked me through putting in a new hard drive. I have told as many people as I can about him and he definitely deserves 10 stars!

Credentials

Background Check

Irvin Lee

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer a Price Match Guarantee to ensure you always get the best possible value.
What is your typical process for working with a new customer?
Remote first.
What education and/or training do you have that relates to your work?
- Apple Certified Associate Mac Integration & Management - JAMF Casper Certified Technician - Microsoft Certified Professional - Microsoft Certified Solutions Associate - Microsoft Certified Technology Specialist - Microsoft Certified IT Professional (x2) - Microsoft Certified Systems Administrator - VMware Certified Professional

CallMyITGuy.com

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