Pennington Elite Investigations, LLC
About this pro
Dale W.Mar 9, 2016Verified
Call so we can meet or text.15402331707. Thank you. I am available Tues or thursday this week.Jan 19, 2016Verified
Beware of this company that claims to be top-notch and professional. Not only they over-promised of what they would deliver to come back with information I had already supplied to them on the case( have very detailed correspondence to prove this), but also failed to return the remainder of the unused, high retainer fee, weeks later.Nov 3, 2015VerifiedPaul P.'s reply
During our initial consultation you were advised of what we could do electronically in Virginia and that there was a real possibility that the information you wanted would require travel and physical research by our investigators. Although our normal retainer is $1500, we agreed to a $500 retainer which you paid by credit card when you signed the contract. Our electronic research did concur with the information that you had, further confirming the need to physically research the information you requested. At that time you advised that you were not going to pay to do that research and we agreed to refund you $405 of your $500 retainer. We then learned you had already charged back your credit card for the entire retainer amount, stating that you did not recognize the charge to your account, a falsehood. Stating that you did not receive a refund is also a falsehood. When you do a charge back, the credit card company investigates the claim. Upon conclusion of the investigation by the credit card company if any amount is due to you, a refund will be issued at that time. Until that time we will not pay you as to do so would be to pay you more than the retainer paid.
I appreciate very much how thoughtful the investigator was regarding my situation. Updated me often and answered any questions I had. I would recommend this firm to anyone that needs this type of work. Thank you so much.Jun 11, 2015Verified
Impressive credentials. Always accessible. Better than expected tactics and results. Stays in touch on mission and after. Friendly and professional. Pricing fair and reasonable.Jun 3, 2015Verified
- What education and/or training do you have that relates to your work?We are required by Virginia Department of Criminal Justice Services to attend annual in-service training. We also attend conferences and seminars to stay current with the regulations and investigative techniques in our field. Our firm is also a member of PIAVA (Private Investigators Association of Virginia.)
- How did you get started doing this type of work?Combined, we have been involved in Law Enforcement for over 35 years, and have performed many types of investigations, such as criminal, administrative, and civil investigations.
- What types of customers have you worked with?We specialize in domestic investigations (adultery, child custody). We also perform background checks, and insurance fraud investigations.