|Sunday||8:00 a.m. to 8:00 p.m.|
|Monday||8:00 a.m. to 8:00 p.m.|
|Tuesday||8:00 a.m. to 8:00 p.m.|
|Wednesday||8:00 a.m. to 8:00 p.m.|
|Thursday||8:00 a.m. to 8:00 p.m.|
|Friday||8:00 a.m. to 8:00 p.m.|
|Saturday||8:00 a.m. to 8:00 p.m.|
Drews Service Solutions
About this pro
Drew showed up on time, multiple confirmations of appointment time, stuck to his price, didn't up sell and explained exactly what he was doing.Jul 16, 2018Verified
My experience with Jon could not have been better. I felt that he was honest and professional, which went a long way since I had no idea about the details of my plumbing problem. (Photo of installed faucet below) also fixed leaking pipe. Response and quote within an hour of my posting and service the next day. Highly recommend, and will definitely be a return customer. Thanks Jon!Oct 30, 2017Verified
If Drew’s Service Solutions and Jon Drew respond to your Thumbtack job, you are fortunate. Don’t overthink it; just do it. I’m an overthinker and had 5 companies come out to give estimates. Drew was the first one and I should have committed then. Three weeks ago, I’d never heard of Jon Drew. Today and after a week of nothing short of heroism in my old, concreted, plastered home in which he did, among other things, a whole-house repipe from galvanized to copper, I’m recommending him to all my friends. Why? Ok, this will take a while. 1. His work is careful, thoughtful and beautiful. The waterlines now run where they need to in the most efficient way possible. He understands the end user’s needs. Although not in our statement of work, he replaced my basement utility sink with something much more useful and attractive, while adding beautiful copper waterlines with their own cut-off valves. He also ran much more efficient and beautiful clothes washer waterlines and gave me a bonus laundry waterline box, also with cut-off valves. Check out the photos. 2. He keeps his word and doesn’t leave you wondering. With my plumbing job, he did exactly what he told me he would do, down to the time he said he would be there in the morning. He let me know in advance about any changes. 3. He’s an educator. He’s the expert and I’m not; I just knew I had some plumbing problems and trusted him to fix them. Not only did he fix them, he first took the time to explain to me what the issues were so I could make an informed decision what to do about them.May 9, 2018Verified
Drew was easy to coordinate with, he called when he was on his way and arrived promptly. He did a great job on the removal of my very old sump pump, cleaned the pit, and installed a quality new sump pump. He tested the product and totally cleaned up after he was done. On top of his first rate professionalism, his price was very reasonable. I 100% recommend Drew.Jul 10, 2018Verified
Jon handled an emergency leak quickly while I was out of town. I have absolute peace of mind that the problem is solved while working with him over the phone.Jul 5, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?I price flat rate. I base my prices based on material costs / estimated time to complete job / consumable items used .
- What is your typical process for working with a new customer?The introduction and then I ask questions pertaining to the symptoms leading me to a root cause of their issues. Then I give options for the basic repair to fixing the root issue.
- What education and/or training do you have that relates to your work?I have gone to apprenticeship school in fairfax Va. I have various certifications. I continuously enroll in trade seminars. Over 10 years with the "big companies" in the area, and another 8 years with a couple smaller firms. Currently pursuing my master gas and master plumbing license with the intent to have soon.