Jack responded immediately to my service request. He was thorough, straightforward in his quote and detailed as to what the service would entail. Upon arrival, he assessed the needs for the services, provided suggestions, and performed the work efficiently and thoroughly. He took before and after photographs of the work he did, and provided them upon job completion. He was so good, we hired him for our second home for gutter cleaning and the installation of gutter guards. He prices fairly, and there are no "surprise" costs. Highly impressed and highly recommend!!