Luke and Kenny were great to work with. They responded immediately to my request. I had searched for a contractor to construct a pre-fabricated pergola which I had purchased. The search had been both difficult and frustrating. I was actually not aware that contractors could be retained through Thumbtack and sort of stumbled upon it. Three contractors in my area were recommended. Sunnyside was the first to reply. An appointment was set up for the next day. Once the job was viewed, the agreement was made that Sunnyside would be the company to complete the job within 5 days of the initial appointment. I was thrilled because I was actually considering the return of the pergola because of the inability to get a contractor to commit to the job. The appointment time was set for 9:00 am on the following Tuesday. Though Luke and Kenny were not able to make the 9:00 timeframe, I was contacted by them to let me know that there was a delay and that I could expect them within a couple of hours. Even within the two hours, I received 2 additional calls letting me know their status (which I truly appreciated). The first day, footers had to be cemented and set, so a second day was required. On Wednesday, they returned to complete the job. They were very professional. Luke was sure to let me know every step of the way how and why they were doing what they were doing. Kenny, who is new to the job, took on more of an apprentice type role, but took the job very seriously and was eager to learn and assist. I was impressed with Luke's extensive knowledge and with Kenny's work ethic at such a young age. They work well together as a team to get the job done. They made sure that I was pleased and I was I will definitely be using their services in the very near future as I have other projects that need attention.