FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing will be a flat rate. Discounts for multiple services.
- What is your typical process for working with a new customer?
My typical process for working with a new customer is 1.) greeting and information on problem 2.) providing diagnosis services 3.) repair/fix or part sourcing for later repairs
- What education and/or training do you have that relates to your work?
I have a Bachelors in Computer Science. I also hold two IT certifications: CompTIA ITF+ and CompTIA A+