TO WHOM IT MAY CONCERN: I wanted to submit High Praise for the services of Mr. Tony Tan on Saturday, March 29, 2014. I am a female disabled veteran who incurred two left hip replacements on the same hip. On March 27, 2014, I contacted your offices for a plumber. My toilet was backing up into the tub and all over the floor. Needless to say this was a huge problem. Mr. Tan contacted me and we made arrangements to meet on Saturday, March 29, 2014. He provided me with a quote which was definitely financially feasible for me ($90). I had other reputable plumbers who gave me a quote well over $500 or more. Due to the cold weather and inclement weather that the East Coast has been experiencing, I have been incurring $500 electric bills. Needless to say, I needed this "snaking of my toilet" to be as inexpensive as possible. Tony said he could snake my toilet for much less that the other competitors and he definitely came through. He is definitely a "Godsend." Due to the fact that with a hip replacement, my limitation is that I can't bend past 90 degrees, he was kind enough to mop for me after the enter process was completed. If anyone out there has any physical limitations, and need expert plumbing services -- inexpensive services, please contact Mr. Tony Tan. He is professional; courteous; considerate; and knows his job.