House Cleaning

Find a house cleaner near Roanoke, VA

Find a house cleaner near Roanoke, VA

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Top 8 House Cleaners near Roanoke, VA

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

Should I hire a move-out cleaning service or do it myself?

You may benefit from hiring a professional move-out cleaning service, depending on your budget, time frame and whether you will be getting a deposit back. Hiring a cleaning service takes the stress out of your move. But if you’ve had your house regularly deep-cleaned, or if your landlord will charge you for cleaning anyway, you can save costs by DIY-ing it.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

What are the different types of house cleaning services I can get?

There are several services offered by professional house cleaning companies, each suited for a different purpose. These services include:

  • Standard cleaning, which is a basic cleaning typically done on a weekly or monthly basis;
  • Deep cleaning, which is a detailed cleaning with more intensive work than a standard clean;
  • Move-in and move-out cleaning, which is a detailed service preparing a home for residents moving in or out;
  • Green house cleaning, which is a service that uses eco-friendly cleaning supplies and products. 

Aside from the type of cleaning services available, homeowners may also choose daily, weekly, monthly or one-time services.

How much should you tip maids or cleaning services?

Tipping between 15 and 20 percent is considered an appropriate tip for maids and house cleaners — just as it would with a barber, food delivery driver or taxi operator. During the holidays, you might want to consider tipping a bit more. 

It’s important to note that some housekeeping and maid services might include a tip within the service fee, which should be explained to you in the service contract. Talk to house cleaners in your area to find out what's included in their fees.

Reviews for Roanoke house cleaners
Philip M.
Rosy did an amazing job in cleaning the house for move out. It was spotless. So happy for the outcome. I highly recommend her for any house cleaning needs.
Rosy&w cleaning serviceRosy&w cleaning service
Sharon P.
I had Melanie's Cleaning come in to do a Deep Spring Cleaning of my house. They were easy to contact and work with to get the cleaning scheduled. They arrived promptly. The house was cleaned top to bottom. They exceeded my expectations. I will definately be using them again.
Melanie’s CleaningMelanie’s Cleaning
PJ M.
Showed up on time and worked very quickly to clean our house. Was flexible in cleaning my office around my work schedule and meetings. The house looked and smelled so clean when she was done! I’m looking forward to next month already.
Rosy&w cleaning serviceRosy&w cleaning service
Jennifer S.
Melanie did an excellent job cleaning my apartment. It was such a relief to come home to a clean house that smelled wonderful. I highly recommend Melanie's cleaning. I can't wait for my next cleaning!!
Melanie’s CleaningMelanie’s Cleaning
Puja P.
Maritza and her team has been very professional and has wonderful job with cleaning the house
M&Y cleaning service  recidential & commercial LLCM&Y cleaning service recidential & commercial LLC
Alice W.
Very pleased with the “standard clean” Rosy and William. Thorough dusting and cleaning of my house took them about 2 hours. Can’t say enough of how much I appreciate their cleaning service!
Rosy&w cleaning serviceRosy&w cleaning service
Shannon B.
Rosy came to clean my house prior to moving in. She cleaned the whole house, refrigerator, oven, and did the windows. It looks fabulous! She did a great job and in a timely manner. I would definitely recommend her and will use her in the future when I need her.
Rosy&w cleaning serviceRosy&w cleaning service
Bob M.
Great job!!! Thank you!!! Finally someone who knows how to clean house thoroughly every two weeks!!!
Rosy&w cleaning serviceRosy&w cleaning service
Kayna T.
The ladies did an outstanding job cleaning our chaotic house. Looking forward to having them come more often.
M&Y cleaning service  recidential & commercial LLCM&Y cleaning service recidential & commercial LLC
Johanna G.
Rosy was amazing! She helped deep clean our house and we were so happy with the end results! Thanks Rosy!
Rosy&w cleaning serviceRosy&w cleaning service
Heather B.
This cleaning service is phenomenal! They worked around my work schedule, which was night shift, so they came and cleaned my house while I was at work which was really helpful. My house was a disaster, really disgusting. I was suffering from depression and anxiety for quite a while and my house suffered the consequences. I was very reticent, anxious, and embarrassed about letting someone in my house with it being so dirty. But they were very calming and reassuring and kind and their work is amazing. They're very detailed, very thorough, and very competent. I cannot sing their praises enough, and I recommend them highly. I intend to further employ them for monthly cleaning services.
MCS & Co. (House Cleaning & Odd jobs)MCS & Co. (House Cleaning & Odd jobs)
George A.
Excellent and thorough cleaning of the entire house. Terrapin provides quality service and, IMO, a great value. Glad we found her! My wife is extatic!!
Terrapin Cleaning ServicesTerrapin Cleaning Services
Kris C.
She has just done an outstanding job!!!! Dependable, reliable and the house is awesome after she cleans! I hope to be connected with her for a long while to come!
Terrapin Cleaning ServicesTerrapin Cleaning Services
Sherri B.
Maritza and Jesse were great. They did a deep cleaning of my mom's house. It was well done and they did a thorough job. I couldn't have done as well myself. They did an amazing job cleaning and organizing the fridge too. Very professional and had the right cleaners for every area. I would highly recommend them.
M&Y cleaning service  recidential & commercial LLCM&Y cleaning service recidential & commercial LLC
Ralph W.
It was a pleasure having RR Quality cleaning services,LLC clean my place. I have a dog and I work a lot. It is difficult to keep up with the dog hair. It was nice to have a professional cleaner go through my house and collect all the dog hair. The price of the job was right for the work that was done. I recommend this company to anyone who needs a good cleaning and has a pets.
RR Quality cleaning,LLCRR Quality cleaning,LLC
Jacquie Z.
Maritza did an absolutely wonderful job cleaning my house! She was very responsive from the start, on time (early in fact) and worked from the time she got here. I have finally found the best cleaning service in Roanoke! You won’t be disappointed with Maritza!
M&Y cleaning service  recidential & commercial LLCM&Y cleaning service recidential & commercial LLC
Jean H.
I asked Melanie to clean my parents' home for their Christmas present and I was hoping for them to start using her service regularly. They loved her and her work and now will continue using her services on a monthly basis. This makes me happy that they no longer need to do all the work and can still have a clean house. It is a large house with cat hair, and she really did a great job getting it spotless. I would highly recommend her service.
Melanie’s CleaningMelanie’s Cleaning
Carol S.
Rosa was thorough and professional in cleaning 2 homes for me. Due to unexpected surgery, I needed cleaning with little notice. She worked my house and apartment into her schedule quickly, and even helped me out with some moving/lifting tasks that I couldn't manage. She cleaned thoroughly and was pleasant and friendly. I would certainly recommend her without reservation and have already booked my second cleaning with her!
RR Quality cleaning,LLCRR Quality cleaning,LLC
Caitlin W.
I had my home cleaned using Ross's service today and was SUPER impressed! She went above and beyond to make sure every detail was taken care of. The house was immaculately clean and organized when I arrived back at home and I absolutely recommend her to anyone who needs cleaning for their home or business. She was very flexible, easy to work with, and professional!
RR Quality cleaning,LLCRR Quality cleaning,LLC
Johnathan L.
We had a great experience with M&Y! The house looks and smells great! Price was fair and they were right on time and very responsive. We will continue to use their company to clean our home. Thanks!
M&Y cleaning service  recidential & commercial LLCM&Y cleaning service recidential & commercial LLC
Kathy K.
Rose was very professional she did what I asked her to do and more. She was on time and stayed for 2.5 hours. I have talked to her about cleaning my house on a regular basis
Rosy&w cleaning serviceRosy&w cleaning service
Natasha G.
Save yourself the time and wasted energy trying to get this girl out to your house. Will take a travel fee and then come up with a thousand excuses why she couldn’t make it (car accident one day, headache the next, MIA on the third attempt)....and then she’ll never clean your house. Horribly unprofessional experience. I’m dealing with a death in the family and just wanted some help around the house. Lesson learned. Also, her one 5 star review is written by herself.
Blissfully Bootiful CleaningsBlissfully Bootiful Cleanings
Ashley T.
Rosy responded so quickly and her work was very well done. She deep cleaned my brand new house before we moved in and I am so happy with what she did!
Rosy&w cleaning serviceRosy&w cleaning service
Laura A.
Coming home to my house cleaned by Melanie made me smile as I walked through each room. It has allowed me to take a deep breath and relax. She has done a wonderful job!
Melanie’s CleaningMelanie’s Cleaning
Lia T.
My husband and I hired Sparkle N Shine to do a deep cleaning of our house to prepare for our new baby. This is the first time we’ve ever had someone clean our house and WOW! They exceeded our expectations! They were on time (early!), very professional, took all COVID precautions and did an absolutely phenomenal job! We have 2 dogs so the dog hair is hard to keep up with and now it doesn’t even look like dogs live here! Will definitely hire them again!
Roanoke Sparkle N ShineRoanoke Sparkle N Shine
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