FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, flat-rate pricing based on the size of your home (number of bedrooms and bathrooms), so there are never any surprises. We also offer significant recurring discounts for customers who sign up for weekly, bi-weekly, or monthly services. No hidden fees, no complicated hourly estimates—just straightforward pricing.
- What is your typical process for working with a new customer?
Booking with us is "Maid Easy!" You can select your service and book online in under a minute. We’ll match you with a top-rated, background-checked professional who arrives with all the necessary supplies. We follow our signature 50-point checklist, and we always invite you to do a walkthrough or review our work to ensure it meets our 200% Satisfaction Guarantee.
- What education and/or training do you have that relates to your work?
Our cleaning professionals are highly vetted and undergo comprehensive training on our standardized cleaning protocols. We focus on health-conscious cleaning techniques, proper chemical usage, and time-management strategies to ensure a high-quality, efficient clean every time.