Polished Homes LLC

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About

Customer satisfaction and being available when a customer is in need.

Overview

Hired 7 times

Background checked

6 employees

8 years in business

Business hours

Sun8:00 am - 7:00 pmMon5:00 pm - 9:00 pm

Payment methods

This pro accepts payments via Cash.

Services offered

Cleaning type

Standard cleaning

Deep cleaning

Move out cleaning

Vacation rental cleaning

Extra services

Interior window cleaning

Fridge cleaning

Oven cleaning

Baseboard cleaning

Pets

Houses with pets

Projects and media

Reviews

Customers rated this pro highly for punctuality, professionalism, and responsiveness.

3.4

7 reviews

5

43%

4

0%

3

29%

2

14%

1

14%

Read reviews that mention:

Scott W.

Jan 15, 2018

•

Hired on Thumbtack

Details: 2 bedrooms • 2 bathrooms • Less than 1,000 sq ft • Move out cleaning • Fridge cleaning • Just once

House Cleaning

Aubrey B.

Dec 3, 2017

Did a great job cleaning out the fridge and oven, but I needed a deep clean because of moving out. We only had two bathrooms, and they looked ok. The drawers weren’t wiped clean. Nothing in tbthe kitchen as far as cabinets or drawers or microwave was cleaned. The floors weren’t even mopped. I feel like $130 to have my oven, fridge, bathrooms and light vacuuming done and was a bit much. I kind of feel ripped off. I had to go after and finish cleaning everything that wasn’t done.

Details: 3 bedrooms • 2 bathrooms • 1,000 - 1,500 sq ft • Move out cleaning • Fridge cleaning • Laundry • Oven cleaning • Just once

Polished Homes LLC's reply

A visual walk thu is done with the customer at the completion of every cleaning job to ensure the customer is satisfied. Was a walk thru not performed?

House Cleaning

Dezmeshea W.

Apr 12, 2018

•

Hired on Thumbtack

I had my husband do the final walkthrough with the cleaners. That was a big mistake lol. The floor wasn't vacuumed, the blinds weren't dusted, the kitchen counters we're sticky, and so was the kitchen floor. My housing complex hired an additional cleaning company to get the house properly cleaned. So of course I was charged for that too. Listen learned never send my husband to fo something that I could do better.

Details: 3 bedrooms • 2 bathrooms • 1,000 - 1,500 sq ft • Move out cleaning • Fridge cleaning • Oven cleaning • Interior window cleaning • No, I don't have a cat or dog • Just once

Polished Homes LLC's reply

I apologize if the cleaning was not to your satisfaction. I preformed the walkthrough with your husband and which he signed the satisfaction form. But I do not clean blinds unless requested at an additional fee. I also apologize about the floor, they were cleaned twice and vacuuming is performed at the end of all cleanings. Thank you for choosing Polished Homes and once again I do apologize.

House Cleaning

John A.

Dec 3, 2017

•

Hired on Thumbtack

loved that they were available with next day service. They were on time and professional. Only thing is wish they had little more detail in corners and window seals other than that they were fine.

Details: 3 bedrooms • 2 bathrooms • 1,500 - 2,000 sq ft • Move out cleaning • Fridge cleaning • Oven cleaning • Interior window cleaning • Just once

Polished Homes LLC's reply

We apologize about the windows not being up to your expectations and would like to give you a 25% discount off your next service if you choose to use Polished Homes LLC again. We thank you for the opportunity to allow us to clean your home.

House Cleaning

Terrisha J.

Nov 8, 2017

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Terrika Askew

Polished Homes LLC

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