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Tekserve

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About
Tekserve will take care of all your home or office IT needs. Our motto of “treating ever customer’s computer like it is our own mother’s computer” will, in effect, provide you with personalized, friendly, professional,& trustworthy computer repair Our on-site computer support service makes getting your computer fixed easy! No need to disconnect all those computer cables, load it into the car, and drop it off at a repair shop. One of our friendly technicians will come right to your home or business and repair your computer on the spot. We service all of Hampton Roads! Tekserve focuses on providing a high level of customer service and fast turnaround times. We do this by offering the following: Convenient On-site Service & Remote Support New Computer System Sales & Set-Up Laptop / Desktop Repair & Upgrades Hard Drive Replacements Data Recovery Data Backup Solutions Solid State Hard Drive Upgrades Computer Cleaning & Tune-up Virus & Malware Removal And Prevention "It's OK. I speak computer!" Practical and Affordable Technical Support Tekserve focuses on providing a high level of customer service and fast turnaround times.
Overview

Hired 10 times

3 employees

8 years in business

Business hours

Sun8:00 am - 5:00 pmMon8:00 am - 5:00 pm

Payment methods

Ask this pro about their preferred payment method.

Services offered
Data storage media type

External hard drive

PC desktop hard drive

PC laptop hard drive

Mac desktop hard drive

Work location

I travel to my customers

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and punctuality.

Good 4.3

6 reviews

5

83%

4

0%

3

0%

2

0%

1

17%

Read reviews that mention:


pro avatar
Stephanie M.

Jul 11, 2017

Hired on Thumbtack

Fantastic repair service. Not only did he retrieve the data (that two 'big-name' computer repair places had told us would be impossible- HAH), but he also was extremely quick about it and for a lower price than we expected. He came to us to pick up the hard drive, and delivered it back to us with a ridiculously short turnaround. I highly recommend!
Data Recovery Service
pro avatar
Rochelle R.

Jun 30, 2017

My laptop wouldn't start back up after updating and after trying several online fixes to no avail, I decided a pro was needed. I scheduled an appointment and Ryan showed up on time, answered all my questions, and tried everything he could to repair the computer at my home. However, my hard drive was failing and needed repair. He took the laptop with him and repaired it quickly. I got my laptop back the very same day. The service was prompt, through, and my computer is now working great. Although he just started in home service with residents this year,don't let that deter you as he explained to me that he has worked with businesses for about 15 years or so. I recommend him as he is prompt, service fees are reasonable, and he does great work.
Tekserve's reply
Thank you for your kind words! It was a pleasure working with you!
Computer Repair
pro avatar
Olivia B.

Aug 10, 2017

Hired on Thumbtack

Very pleased! Ryan made the process of recovering my hard drive stress free. He kept me updated and service was quick. I will be sure to recommend Tekserve to anyone I know with computer/computer hardware needs!
Tekserve's reply
Thank you, it was a pleasure working with you. If you ever need us again we are always here.
Data Recovery Service
pro avatar
Jayden J.

Jun 5, 2017

Showed up on time and called to confirm prior to coming. Once here fixed my computer within the hour. I had a virus and my PC was slow.
Tekserve's reply
Thank you!
pro avatar
Kevin g.

Jul 28, 2017

Hired on Thumbtack

Ryan lynch was suppose to pick up my external harddrive wed at 6pm nobody showed up no text no email, i agree to pay 99 bucks for the service n no call no show. I dont know what kind of business is being run but i aporeciate been lied to or deceive. Thanks for nothing kevin greenwood an unsatisfied customer
Tekserve's reply
Kevin, we talked on Saturday 7-22 and I asked for address and you never responded back. I am not able to keep appointments if you do not respond or provide needed info. I am more than willing to assist and help you but I have to have an address and phone number. Please look at messages from 7-22 where I asked for your address kind sir.
Data Recovery Service
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