Bela Lunna Inc. Personal Assistant

Hi! My name is Sylvia, and I bring over 25 years of professional customer service, administrative support, sales, and management experience to every client I work with. I’m dependable, organized, detail-oriented, and passionate about helping busy individuals and small businesses stay productive and stress-free. My background includes years of experience as a call center representative and manager, office supervisor, insurance sales agent, and team leader managing employees in both office and field environments. I’ve worked in fast-paced customer-facing roles where communication, multitasking, problem-solving, and professionalism were essential every day. In addition to my corporate and office experience, I also have over 10 years of successful online selling experience on platforms like eBay and Poshmark, along with several years selling on Mercari, Depop, Grailed, Vinted, and Facebook Marketplace. I can assist with online selling tasks including listings, customer communication, product descriptions, organization, research, and platform guidance. I also enjoy teaching others how to successfully start and grow their own online resale business. I am fully bilingual in English and Spanish and can speak, read, and write fluently in both languages. I’ve worked as a bilingual representative in government call centers and have experience translating documents and assisting Spanish-speaking clients professionally and accurately. Services I can assist with include: • Administrative & personal assistant support • Customer service & client communication • Email and calendar management • Data entry & organization • Bilingual English/Spanish assistance • Online marketplace selling support • Reseller coaching & mentorship • Virtual assistant services • Research and general office tasks I pride myself on being reliable, professional, patient, and easy to work with. Whether you need ongoing support or help with a one-time project, I’d love the opportunity to help make your life or business easier!