FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are competitive with the box stores, lumber yards and door stores. We believe that we have the best products (value) and best service available in the industry. Monthly specials, discounts and considerations are available. Our success "hinges" on your satisfaction!
- What is your typical process for working with a new customer?
1. Contact with the customer either in a free home consultation or a visit to our showroom describing our products and services. Kelp with the selection of style, finish and hardware. 2. Critical measurements are then taken to assure proper fitting of the door. We take care of handing the finishing and build of the door module. 3. Installation by an experience and professional crew. Turn Key everything is in normal working status. 4. Assurance of manufacturers warranties (different terms) and our own workmanship warranty for one year.
- What education and/or training do you have that relates to your work?
On the job experience for 12 years of remodeling and flipping houses. 45 years of home repairs and home improvements. 45 years of hiring professional people that know how to do their jobs, We use carpenters to install so that any issues are resolved in a professional way during the removal of the old doors and installation of the new doors.