Easy Nest LLC

Thank you Allan, It was great working with you. -Alex

Hey there Alex, It was great working with you guys, beautiful home. Thank you! -Alex

Hi Libby, thank you for taking the time to share your feedback. I’m sorry that your experience did not meet expectations, and I’d like to provide some additional context for clarity. Prior to the project, you canceled on us then rehired us. We made an effort to accommodate by adjusting our availability and completing the originally agreed-upon scope of work on a Saturday. The work performed included the beadboard and trim installation, as well as setting and securing the pre-constructed cabinet in the alcove that could not accommodate standard scribe molding. During the visit, we also began addressing an adjacent wall as a courtesy, even though that portion of work had not been part of the initial scope discussed beforehand. As the project progressed, additional items such as further drywall finishing and other trades were requested. These had not been outlined in advance, and we were not scheduled or prepared to complete that expanded scope within the same visit. Regarding the return on Monday, we understand how that may have been expected; however, our schedule had already been committed to other clients, and we were unable to rearrange it on short notice. We take pride in delivering quality work and maintaining clear communication about scope and scheduling. We always encourage discussing all desired work in advance so we can properly plan, staff, and deliver the best possible results. We appreciate the opportunity to have worked with you and wish you the best with the remainder of your project. – Alex