FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep our pricing simple and transparent - you get a clear flat rate up front, with no hidden fees. Your price depends on the size and condition of your home and the type of cleaning (standard, deep, or move-in/move-out). We also offer discounts for recurring service - weekly, bi-weekly, or monthly - so the more often we clean, the more you save. All supplies and equipment are included.
- What is your typical process for working with a new customer?
It starts with a quick conversation. We ask a few simple questions about your home - size, number of bathrooms, and the level of cleaning you need - so we can give you an accurate flat price. Once you are happy with the quote, we schedule a time that works for you. Our team arrives on time, fully equipped, and takes care of everything. After the job, we follow up to make sure you are 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in detailed residential and commercial cleaning, including safe handling of cleaning products and proper techniques for different surfaces and materials. Every team member is background-checked and trained to our high standard of consistency, so the job is done right the first time, every time.