FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No, because each case is different it is hard to have a set price. On most cases we will ask for a retainer which will be decided after discussing your case with you.
- What is your typical process for working with a new customer?
Foremost, is understanding what the issue is. Every issue is different even though it can be categorized as a theft, a missing person or a problem stemming from a personal relationship. You are not just a case to solve, you are an individual with a problem and we are here to help bring resolution to that p[roblem.
- What education and/or training do you have that relates to your work?
The majority of us at Stephen Group International have college degrees in Criminal Justice, Accounting or Business. Likewise a large number of us here have law enforcement experience with assignments in Homicide, Major Crimes, International Narcotic Investigation, SWAT and plain clothes assignments. While others have been involved in private or corporate security for many years. We here at Stephen Group International can provide you with both a law enforcement perspective as well as a corporate security perspective. Trust, Integrity, Professionalism and Confidentiality are words we live by.