FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Prime Cleaning Service, we offer transparent and fair pricing. We provide free estimates so you can know the exact cost before we begin. Our rates are personalized based on the size of the space, frequency of service, and specific needs. We guarantee no hidden fees and offer special discounts for recurring clients. Additionally, your satisfaction is our top priority—if something isn’t perfect, we’ll fix it at no additional cost.
- What is your typical process for working with a new customer?
At Prime Cleaning Service, our process for working with new customers is personalized and designed to meet your specific needs. We start with an initial consultation, where we take the time to understand your expectations, discuss the unique requirements of your space, and assess the areas to be cleaned. Based on this evaluation, we provide a clear and transparent quote with no hidden fees. Once the quote is approved, we schedule the service at a time that is most convenient for you. During the cleaning process, our experienced team at Prime Cleaning Service is committed to delivering exceptional results using high-quality, safe cleaning products. After the service is completed, we always follow up to gather feedback and ensure your complete satisfaction, making any necessary adjustments. Our goal is to build trust and exceed your expectations from the very first interaction.
- What education and/or training do you have that relates to your work?
At Prime Cleaning Service, our expertise is built on over two years of hands-on experience in the cleaning industry, paired with specialized training in advanced cleaning techniques. Our team is skilled in the effective use of professional-grade equipment and products to ensure thorough and high-quality results. We place a strong emphasis on precision, attention to detail, and maintaining a safe environment for our clients. This dedication to continuous training and mastery of best practices enables us to provide exceptional service tailored to meet the unique needs of each client.