If we could give West Coast Hardwood Floors (Roberto & Hellen) 10+ stars we would !
Communication was great. Hellen responded quickly via Thumbtack and then followed up with a phone call to schedule the estimate. Roberto arrived on time, discussed the various options, how he would handle all the details, and took the time to listen to our concerns. The pricing was very good and honest.
Each day Roberto arrived on time, setup his tools including his tent so that he could work through the rain, and worked diligently throughout the day, he always took the time to answer all our questions.
At the end of everyday he cleaned up the area, neatly put away his tools, and even vacuumed the entire area!
We had our upstairs floor done (laminate), and the stairs re-done with custom hardwood. The attention to detail Roberto puts into all his work is simply incredible. The stairs fit perfectly flush, the cutouts around the stair railings are incredible. The quality of Roberto's work is AMAZING. See the pictures.
West Coast Hardwood Floors went above and beyond, and exceeded our expectations.
What you get with Roberto and West Coast Hardwood floors is beyond just installation, you get a Master Carpenter! We are so happy to have found such a professional and reliable contractor. We wouldn't hesitate to hire Roberto and West Coast Hardwood Floors again for any future projects!