Prestige Gardens and his owner Cully deserves my highest recommendation for the following reasons -
Ownership: Cully owned the project to deliver on time and with quality
Engagement: He kept me fully transparent of the progress and engaged me to suggest changes and even ask opinions on choice of materials.
Quest for Quality: He looked around and identified the few things that he would like to do to ensure overall bigger value. He trimmed my backyard trees to the right size even when it was not in scope. He also indicated his displeasure on a few overgrown vegetation in my front yard (totally unrelated work) and offered to trim them without bothering for extra money.
Timeliness: Our original estimate was within 7 to 10 days, he completed in 7 days.
Proper closure: Post project during the walkthrough we identified a few gaps. While some were by myself, a few were noted by him. With trust, I paid him the second and the last payment but he did appear again a few days later to close the gaps. This included buying some extra materials (pavers, glues, sand) as well as labor.
Professionalism: He is the only person amongst 6 other contractors I talked to, who provided me a proper hand drawn sketch with exact sizes, and a detailed breakdown of the cost. His talk and all dealings were sincere and professional. He and his crew were meticulous and hard working.
Can work in uncertainties: Our project included dismantling a deck and we were not sure of the ground below it. With certain assumptions we came up with the original estimate. After dismantling the deck, we found that there was hard concrete below and big roots under the soil and concrete. This needed extra work and material. He discussed with me the contingency plans but kept costs in control and did not charge me an extra penny.