Genpro Cleaning Services LLC
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
Move out cleaning
Pets in home
Window cleaning (interior),
Read reviews that mention:
- Timm M.
Andrea’s team performed above expectations. I couldn’t be happier. We completely remodeled our house so this was essentially a new construction cleaning. After dealing with tile guys, movers and other trades who couldn’t care less or be respectful about dings or dirt is was refreshing to have her team take such time and care of us. Thank you Andrea for a job well done!Dec 29, 2020VerifiedGenpro Cleaning Services LLC's reply
Thank you so much Timm for taking the time to write a review for us it was a pleasure working with you. We look forward to work with you again! :) -Andrea Angeloni
- Meghna S.
Genpro's team were quick to respond and extremely easy to coordinate and work with. They did a very thorough job of cleaning up our house for move-in. Will work with them again and highly recommend.Oct 20, 2020VerifiedGenpro Cleaning Services LLC's reply
Thank you for taking the time to give us feedback!!! we would love to work with you again :)
- Rachel C.
They did an amazing job! My house has never been cleaner. They also took the time to go through with me my cleaning priorities and we will definitely be using their services again! Highly recommend.Oct 11, 2020VerifiedGenpro Cleaning Services LLC's reply
Thank you so much for the feedback!!
- Yolanda G.
This was the first time we’ve hired a company to clean our home. They were responsive, friendly, and very thorough. They did good work. I took off one star because our wood floors had kind of a tacky film on them due to the cleaning product they used, and a couple other surfaces were streaky. The supervisor told me up front that they were going to use a more “eco-friendly” wood floor cleaner and not Bona, and I said ok. I wish I would have asked them to use Bona. Finally, if you’re sensitive to fragrances, you may want to talk with the company about the products they use before booking. Our house had a strong chemical smell when they were done.Jan 27, 2021VerifiedGenpro Cleaning Services LLC's reply
Thank you for taking the time to write a review for us. I apologize if we didn't meet your expectations, we take our customer reviews very serious and will definitely use your feedback to improve. Have a great day!
- Dan W.
Such wonderful communication and they did a GREAT job deep cleaning our townhouse! Looking forward to setting up a regular schedule.Nov 5, 2020VerifiedGenpro Cleaning Services LLC's reply
It was a pleasure working with you, we will see you soon :)
- What should the customer know about your pricing (e.g., discounts, fees)?All of our estimates are fixed prices, there is no hidden fees at the end of service or anything similar, customer will receive a detail invoice before service with a detailed cleaning checklist. We offer 10% Discount for First responders, Military personnel and Seniors.