FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always upfront and transparent. We charge based on the size of your move, the number of movers needed, and the distance involved. There are no hidden fees, and we’ll go over all costs before the job starts. We also offer discounts for repeat customers and referrals. The best way to get an accurate quote is with a **************** so we can discuss the details of your move and make sure you get the best rate possible.
- What is your typical process for working with a new customer?
When a new customer reaches out, we start with a **************** to learn about the move details such as location, size, and timing. From there, we provide a clear estimate and answer any questions. Once everything looks good, we confirm the date and send a detailed confirmation so you know exactly what to expect. On moving day, our crew arrives on time, ready to work efficiently and carefully with your belongings. Our goal is to make the entire process smooth and stress free from start to finish.
- What education and/or training do you have that relates to your work?
All of our movers go through hands-on training and certification with Titan Up Training, a program focused on safe lifting techniques, packing methods, and efficient moving practices. We make sure every team member is fully prepared to handle furniture, appliances, and specialty items with care. Our goal is to combine skill and professionalism so every move is completed safely and smoothly.