OT Dream Cleaning LLC

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  Paying attention to the total cost of cleaning, take into account that tax must be deducted from it, as well as the amount we pay to the program for each client. It is always different, and it can be $5, or it can exceed $100. You can ask me, I’ll send you a screenshot of the payment specifically for your order.

• What is your typical process for working with a new customer?

  An application for cleaning comes, I check my schedule with the client's capabilities, if we need to make adjustments about the date and time of cleaning, we discuss the nuances and wishes of the client, if everything suits the client writes his address, and I add it to my schedule. Address, this is a kind of reservation of this time just for you. Also on the eve of the cleaning day, I write a reminder to the client that everything is in force, as agreed. When we enter the house, we look at the house again, and I get to work. After completion, please accept my work. If the client is not present or cannot check my work before paying for services, I take a photo report and send it to the client.

• What education and/or training do you have that relates to your work?

  I underwent four months of professional training in cleaning houses. I worked in two companies, I have extensive experience in this field.