FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We bill quarter hourly from the time we leave our office in Federal Way until the time we get back. Everything the movers need is included in our hourly rates. No hidden fees!
- What is your typical process for working with a new customer?
We start by checking availability, then ************************. If we determine that an in person estimate is necessary, we will schedule one.
- What education and/or training do you have that relates to your work?
I've been self employed for most of my life. Customer service has always been something I excel at. We've got 8 years experience as a moving company