FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Apex Power, we believe in honest and transparent pricing with no hidden fees, ever. We offer competitive rates based on the size and scope of your move, with a minimum of 3 hours of labor per move. What you see is what you get, so you can budget with confidence and avoid any last-minute surprises.
- What is your typical process for working with a new customer?
We're all about making your move simple and stress-free. Our process typically begins with a conversation about your specific moving needs, whether it's for a home, apartment, or office. We'll gather details about your current and new locations, the volume of items, and any special requirements. From there, we'll craft a personalized service plan and provide you with a transparent quote. Once you're ready, we'll schedule your move and ensure our team is prepared to handle every detail.
- What education and/or training do you have that relates to your work?
Our team comprises highly trained and experienced moving professionals. Every Apex Power crew member undergoes comprehensive training in safe lifting techniques, proper packing methods, and efficient loading and unloading procedures. We also prioritize customer service, ensuring our clean, professional, and English-speaking crews are not only skilled but also courteous and helpful throughout your entire moving process. All our staff are background-checked and drug-tested for your peace of mind.