FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is simple and transparent: • Hourly rate + truck fee – No hidden charges. • No extra fees for stairs • 2-hour minimum per move. • Discount for old customers and Veterans • Limited-time promotions may be available—ask for details! We believe in upfront pricing, so what we quote is what you pay.
- What is your typical process for working with a new customer?
Our process is simple and efficient: 1. Initial Contact – We discuss the details of your move, including size, locations, and any special requests. 2. Quote & Booking – We provide a clear price with no hidden fees and secure your spot with a deposit. 3. Moving Day – Our team arrives on time with all necessary equipment, carefully loads and transports your items. 4. Unloading & Setup – We unload everything at your new location and reassemble any necessary furniture. 5. Final Check – We make sure everything is in place and that you’re fully satisfied before completing the job. Then we start working according to our plan!
- What education and/or training do you have that relates to your work?
We have over 6 years of hands-on experience in the moving industry, working with a large moving company before starting our own. Our team is trained in safe lifting techniques, furniture assembly, packing, and transportation logistics to ensure every move is handled professionally and efficiently.