Ballard Natural Gas Service
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Responds within a day
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About
Since 1993, Ballard Natural Gas Service (BNGS) has been locally owned and operated. BNGS specializes in full-service heating and cooling services, installation, maintenance, and repair, as well as electrical services. We service the greater Seattle area, as well as the Eastside, Snohomish and King counties. Our company continues to grow through word of mouth and client referrals and we are proud to have a remarkable 4.9 star (out of 5) review rating on Google.
Services offered
Type of water heater
Gas tank
Electric tank
Gas tankless
Electric tankless
Property type
House
Condo/Apartment
Townhouse
Projects and media
31 photos
Projects and media
31 photos
Reviews
Great 4.7
109 reviews
5
88%
4
4%
3
2%
2
2%
1
4%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Read reviews that mention:
Past Customer
2 weeks ago
From Google
Had a three head mini split installed a week ago by Humberto V. and Anthony G. I was very pleased with the high quality and efficiency of their work. They are both top caliber installers. They were both super knowledgeable and answered a lot of questions about the install, and equipment, and I learned a lot from them just by watching them work in between my own projects. Very pleased with the whole experience working with Ballard Natural Gas Service, from the initial consult with Tyler K, to the back office assistance of Zoe K, and of course the wonderful installation.
Past Customer
3 weeks ago
From Google
At the City of Shoreline event for the heat pump incentive program I talked with three contractors about my install and scheduled three bids all in one day. Tyler from Ballard Natural Gas was my last bid of the day. It was apparent that Tyler was heads above the competition when it came to equipment specifications and needs of my home. Tyler was the only bid to think outside the box and prepare two options that satisfied one of my main goals to get more room in my tiny house. Tyler was a pleasure to work with. He seemed to enjoy the challenge of my odd job and get excited when designing a solution. Clinton came by before install day to walk through the job. Clinton answered all of my questions and helped me to feel comfortable with the install process. I appreciated Clinton and Tyler coming by after the install to walk through everything with me. Now on to the install, this young crew was amazing. Brady and Cole worked together so well. The second day Eder and Aaron joined to cover the electrical and tankless install. Aaron was competent and made sure to walk me through the access panel he installed as well as the disconnect for the heat pump. All the install guys were great. I was throughly impressed at their work ethic and competence at such a young age. Brady was particularly impressive. He dug right in displaying a natural leadership with zero ego. Brady checked in with me and had great communication during the job. No one from Ballard mansplained to me (which is rare as a single woman) and even with a few issues post install BNG was quick to send out a technician to troubleshoot. Shout out to Matthew!I dont want to forget Zoe and Ashley. Ashley took my calls and ensured I was directed to the right person quickly. Zoe anticipated my questions and had answers about what was needed for financing before I asked. These ladies are very organized and provided excellent customer service.I look forward to supporting a local business when using BNG for my future maintenance and install needs.
Past Customer
3 weeks ago
From Google
2 years ago our furnace died unexpectedly and Ballard Natural Gas came to our rescue and got us a great deal on a brand new furnace. We were so pleased with the work that when we decided to add a heat pump this summer we immediately called Tyler again. He was super professional and even still had the original proposal from 2 years ago ready when he showed up to spec out the new heat pump. His professionalism and knowledge were fantastic and he answered all questions we had. The team was able to get everything ready and installed in less than a week just in time for the end of summer! Nick and the install team were super professional as well and did a fantastic job making sure everything was perfect, clean and efficient. Would highly recommended BNG for all your heating and cooling needs and have already given there info to any neighbor who asks!
Past Customer
3 weeks ago
From Google
Had my water heater switched out today, took out the gas and put in and electric. The work was done well, its clean and neat thanks to Tyler and Otto for doing a fantastic job this morning. Ballard Natural Gas have been helping me out on my house for awhile nowand that will continue. Thanks.
Past Customer
3 weeks ago
From Google
Tyler was a great technician for our gas furnace replacement. He was friendly, courteous and hard working - explained the job and finished everything nicely and in a timely manner.