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I came to Ben and Seattle Tech Experts for help with a custom PC build. They helped walk me through the process even though it is outside their normal business practice. They openly shared their wealth of knowledge with me, which would seem counter intuitive from a business perspective, but it has just cemented my trust in them as a company and I will continue to use their services when I am out of my depth. When compared to Best Buy Geek Squad or Apple Care, Seattle Tech Experts provide an interpersonal experience the other companies fail to provide.
Dean was on-time per his appointment and did a great job of explaning each step and his troubleshooting process with the results and my options. Would gladly recommend Dean to others needing PC/IT assistance.
I've used Puget Sound Computer Help three times and been extremely pleased with the results. I've recommended them to five of my clients and several of my friends. The first was for help with setting up a wireless network for my PC to access. He showed me how to make sure that mine wasn't competing with the signal strength with other nearby networks. What I learned from that experience I was able to use to set up my parents network. The second was when I mentioned to Bruce Miller, the owner how tired I was of seeing ads pushed to me on my computer. He showed me how to download and install a host file and reduced my annoying banner ads 95%. The interesting thing was that my computer is now operating faster because it doesn't have all that ad cluttered bandwidth to process. I was also able to test this when I went to my parents and used their ancient Wireless G Apple network. A third time was when I was wanted to set up dedicated phone lines for my QuickBooks and Quicken set up, review, training, and troubleshooting business in Seattle. He told me about an affordable device on Amazon that uses the Internet, helped me buy it, sign up for a very inexpensive monthly charge ($1.49 a month and 2 cents? a minute, much less than having Century Link or Comcast), and configure the lines. Now when line 1 rings, I know it is from my Craig's List ads and for line 2, I know the call is from someone who saw my profile on Yelp (rhymes with whelp). Using these lines has improved my marketing.
I made the mistake of attempting to put new hardware into my desktop PC without really having a lot of experience in doing so. I destroyed a new processor and was about to damage the inside of my machine when I figured it may be best to just stop touching things. I found Devon on a craigslist ad and was nervous about what the experience may be like. He was incredibly flexible (actually was over at my place within 30 minutes of me contacting him) and was able to put my original (non-damaged) components back in my desktop PC and helped me understand that I had damaged my new components beyond repair. It was such a positive experience working with Devon that I then contacted him again when I ordered a batch of new parts. This time, I let Devon handle the hardware installation and it went extremely smoothly - not a single hiccup or issue. He even stayed to help with a full reinstall of my system, and helped me track down the appropriate drivers, updates, and base software to install. All of this was covered by a flat rate and done in a couple hours - you literally won't get service like this at a "pc repair" shop where they'll take your PC for ~1 week and charge you hundreds of dollars. I can't emphasize enough how pleasant this experience was. I'll be exclusively using Devon for PC building needs, and he will be my go to for my next large full pc build in the next few years.
Steve is the IT "Go Guy" for many in my Windermere Real Estate office, as well as mine. He is responsive from anywhere at anytime. He is patient with those that find computerdom similar to a foreign language. And he has gotten me out of more problems than I like to admit to, without telling me how dumb I am. I have even had him set up my new smartphone to interface with my PC! He is quite simply, the best. I would, and do, recommend him to anyone needing help with such technology.
Andy works quickly and proficiently, and his work on my PC had it running better than when it was brand new. Furthermore, his positive attitude and easy ability to strike up conversation is a nice break from most other computer geeks. Thanks, Andy!
HP posted a warning on my laptop that the fan was overheating, and to shut it down to avoid data loss and damage. Tom picked up my laptop from my home, gave me a quote if it was going to need a new fan, and also said he would call if there were any other issues. He was prompt, professional and very courteous. He returned my laptop the next day, after doing a diagnostic check. He found no problems with the fan. He charged me only the standard fee for an appointment. I would highly recommend PC Platoon for dependability, professionalism, quality of service, and integrity.
Our company calls Garrett whenever we have a technical issue (mostly computer work). He is very responsive and professional! Garrett is great at figuring out the issue and then resolving it quickly. Highly recommend Skagit PC Medic!
Bruce knows what he is doing and was really helpful in installing some apps that will allow my pc smoothly and hopefully not encounter such problems again. Helpful guy!
Nathan was available the same day I called (unlike the 7-10 day wait quoted at a local shop). He makes house calls(!) He was able to diagnose and correct my PC boot up problem in the time he estimated. His manner was professional, friendly and courteous. His billing rate was competitive. I would recommend him to a friend.
Malick of Computerdotfix went to bat for me with a computer antivirus provider who was trying to rip me off. He contacted them directly and explained to them that they were trying to cheat me and he got them to return my money. On another occasion he contacted my internet service provider and got them to provide the speed that they advertised (and that I was paying for but not getting) and he got them to provide the service that I had paid for. He knows how to get results and I value his knowledge and service greatly. Dennis Dille
Mark is extremely knowledgeable, thorough, and I really enjoyed working with him. My website had been hacked and infected with a nasty virus, and he didn't just find and remove it, he also adjusted some programs that weren't running correctly. I have a great deal of confidence in Mark's abilities, and I will definitely use him again for computer maintenance and any issues that come up.
I went to turn on my computer. And it just didn't turn on, I gave pc magic a call. They came over and fixed everything super fast and they dident treat me like an idiot. Thanks for your help!
Teddy did a great job fixing the problems on my PC and the price was very reasonable. I would recommend him highly to anyone. He is now my "go to" expert for anything computer.
John's PC Service is fantastic! We have had numerous computer issues resolved by John over the last several years, very quickly and at very affordable rates. John has met and exceeded our families expectations and needs every time! A good PC doc is just as important as a reliable mechanic...speaking of which, can anyone recommend a good car doc around here?
No guessing Excellent Customer Service with follow-up Customer Satisfaction Level of Professionalism
For numerous reasons I take pride in my work. I create long term business relation ships with my customers. I do honest work and make people very happy with the work I do and will some times go the extra mile when needed to ensure 100% satisfaction guaranteed. I treat everyone with the same respect just as I want to be treated. My services are billed fair and affordable to comply with ethical business practices. We are always looking for the best interest of our customer.
We are Microsoft and Cisco certified technicians. We set up, safeguard, optimize and repair computers and networks. We offer free diagnostics with no obligation.
We provide complete computer repair services and Business IT support to home and business in the Bremerton WA and Kitsap Area. If your looking for basic run of the mill break fix IT solutions for your business there are many other companies to choose from. PC Pitstop only provides Tech III proactive IT services and support which means we prevent the problems before you have them saving you downtime and keeps your business flowing. For more information please visit our website.
Services: - Help build a new computer/upgrade current - Speed up slow systems - Help with virus, spyware, and ad-ware removal - Can perform a clean installation of an OS - Mac and PC friendly
We offer PC repair and network setup and repair. We will set up desktops and laptops only. We will set up any size network, for business or home.