I am eternally grateful for CC Media!! I had a 3TB external hard drive with EVERY LAST picture of my kids I owned on it and was just sick because I thought I lost it all forever. I am not from the area and I had called around to a few places and no one was confident that they could even get my data back and quoted me astronomical figures to even try. Then, I ran across Thumbtack.
David was the first one to respond to my request and I immediately felt at ease because he was so confident in their data recovery process. He not only reassured me that he could get it all of the data back, but he said that he could do it for MUCH less than the other people I had called. When my issue was a little more complex than it initially looked, he called me right away and let me know and then he and his colleague worked their tails off to get my data restored, even when they had to bring in another computer to do so (which saved me money since they didn't have to outsource it). Their service was so outstanding that once they gained access to the data, they even uploaded it all to my Amazon Prime account for me (which saved me a return trip up to Sedro-Wooley)! You just don't find people like this anymore!!
From the bottom of my heart, Dave, thank you so, so much! I am grateful that our paths crossed and you have gained a lifelong customer in me!!