FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer both veteran & active duty military discounts & Veterinary professional discounts. Discounts are active on all services that I offer.
- What is your typical process for working with a new customer?
My process for working with a new customer is straightforward and designed to make everything easy for you, using Pixieset as my all-in-one platform for client management. Here’s how I do it: -Initial Consultation: I start with a quick call or message to get to know your vision, including the type of shoot (i.e., engagement, family, or event), location, and any specific preferences you have. This helps me customize the session to fit your needs. -Booking and Planning: Once we settle on the details, I send you a contract and invoice through Pixieset for simple signing and payment. I also share a questionnaire via Pixieset to collect details like your must-have shots, timing, and any special requests. -The Shoot: On the shoot day, I arrive early to check out the location and set up. For example, my recent engagement shoot took just 1 hour, where I focused on capturing genuine moments that matched the client’s vision. -Editing and Delivery: After the shoot, I edit the photos to ensure they’re high-quality and consistent. Through Pixieset, I deliver your personalized online gallery within one week (like I did for that engagement shoot but does vary depending on type of shoot), where you can view, download, and order prints directly. -Follow-Up: I follow up using Pixieset’s messaging to make sure you love your photos and to help with any extras, like print orders or creating albums. Using Pixieset for everything keeps the process smooth and stress-free, so you can focus on enjoying your photos while I take care of the rest.
- What types of customers have you worked with?
I’ve had the pleasure of working with a diverse range of customers, each with unique needs and visions for their photography projects. Here are the main types I’ve served: -Couples: I’ve photographed engaged couples, like the clients from my recent one-hour outdoor engagement shoot, capturing their love in personalized, heartfelt moments tailored to their style. -Families: I’ve worked with families of all sizes, from small groups to large gatherings, creating candid and posed shots that reflect their bonds, often for milestone events or portraits. -Event Organizers: I’ve collaborated with clients hosting events like graduations, birthdays, and club events, ensuring key moments and emotions are captured for lasting memories. Individuals: I’ve shot portraits for individuals wanting creative personal photos, focusing on their unique personality and preferences. Using Pixieset for client management, I tailor my approach to each customer’s needs, delivering high-quality photos within timelines. No matter the client, I focus on understanding their vision to create images they’ll cherish.