FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and transparent. We offer promotional discounts for first-time services, bundled savings for multi-pest coverage, and flexible plans tailored to your home’s needs. There are no hidden fees — just clear, competitive pricing backed by our Pest-Free Promise: if pests come back, so do we, at no charge.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your pest concerns. From there, we create a customized treatment plan using eco-friendly, highly effective products. Our trained technicians explain every step, apply the first treatment with precision, and set up ongoing protection to keep pests out. You’ll always know what’s being done and why.
- What education and/or training do you have that relates to your work?
Our technicians undergo rigorous, ongoing training in pest biology, eco-friendly treatment methods, and advanced application techniques. Each member of our team is licensed and certified, ensuring safe, effective service that meets or exceeds industry standards.