FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My general rate is $85/hour for business clients (pronounced PARTNERS) and $75/hour for home users. I do NOT charge for travel time or attempt to "nickel and dime" my PARTNERS. I charge only for time spent researching and resolving issues. I do charge a one hour minimum when I come on site, but I am happy to charge NOTHING AT ALL if there is an issue I can resolve in a simple 15 minute phone call. Again...you do not "soak" your PARTNERS.
- What education and/or training do you have that relates to your work?
I possess a BBA in Management Information Systems, backed up with over 21 YEARS of professional, hands on, field experience.
- How did you get started doing this type of work?
I got started in this field by choosing it as my major in college...desiring to help PEOPLE through the use of technology and technological resources. I consider myself the "Patch Adams" of the IT world.