FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a general contractor, Pivotal Contracting NW believes that transparency is our key when it comes to pricing. Here are some ares that we try to set the right expectations and value for our customers: 1. Clear and upfront pricing: Our customers know exactly what they can expect to pay for install services. We provide and comprehensive detailed estimates that break down the cost of each service, so they can see where their money is going. 2. Discounts: We offer referral and promotional new client discounts. Check with your consultation for any bulk services or incentives available. 3. Fees: we are transparent about any additional fees that may apply to the project. This could include fees for permits, materials, or subcontractors we collaborate with. Our customers will know what they can expect to pay upfront so there are no surprises down the line. We communicate these via change order that is approved before work begins. 4. Payment options: We offer a variety of payment options to make it easy for clients to pay for services rendered. This could include payment plans or financing options. Payments are usually after target milestones are reached and verified by the customer. 5. Value: We are proud to delivery high quality and reliable services the bring value to our customers compared to other contractors. Our customers see first hand how our services will save them time and money in the long run when it's done right the first time. By being transparent and upfront on our pricing, we build trust with our customers and believe we are set apart from the competition.