FAQs
- What is your typical process for working with a new customer?
Go to the "Get Started" tab or follow the link to begin. Complete the simple 30 second form which gives us a little insight about you and your project. One of the many nice people on our team will reach out to you and connect, schedule a time for our folks to come out and take some measurements and find out more about what product(s) would be right for your project. Our team comes back, puts together all of the information and produces a quote for you. We send the quote over to you for your consideration. If you have any questions or would like to consider a different product, you just let our team know and we will revise the quote. Once accepted, you send over your down payment. One of the many nice people on our team will reach back out to you to schedule a time for installation. After the down payment is received, we order your product promptly. The products are received and all preparations are completed prior to installation. The Installation day occurs and our professional, well mannered install team completes the installation of your project. You are toured through the installation to make sure that you are satisfied with the project Final payment is made You are thrilled You provide us a glowing review online. You tell everyone you know about your new space.
- What education and/or training do you have that relates to your work?
Our team of well mannered, professional installers are trained in house by seasoned veterans and management as well as the Bodaq North American team. We provide months of ongoing installation and service training to every member of our installation team.
- What types of customers have you worked with?
We work with every segment of the market and are prepared to discuss projects ranging from small vanity and bath projects to full scale multifamily and commercial projects.