Green Bee Maids WA

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About

Green Bee Maids represents the future of Maid and Cleaning services! We offer easy online booking and flat-rate pricing based on the size of the home and number of bedrooms. My team and I are available 7 days a week and offer flat rate pricing! We also have a green cleaning option for all of our Organic/ natural friends out there! There are no fine print with Green Bee Maids... what you see is what you get! If you have any special requests, please message us or give us a call. With Green Bee Maids, your happiness with our work is #1. That's why we have a 200% satisfaction guarantee for all of our services. - We provide all of our own supplies - Top notch customer service - Great, background-checked professionals We take pride in communicating honestly and openly. The products we use are safe for not only your children, but your furry friends too. Our goal is to simplify everyday living so you can make time for the things that matter. We look forward to working with you!

Overview

Hired 4 times

Background checked

24 employees

19 years in business

Business hours

Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Credit card.

Social media

Facebook, Instagram, Twitter

Services offered

Cleaning type

Standard cleaning

Deep cleaning

Move out cleaning

Vacation rental cleaning

Extra services

Interior window cleaning

Fridge cleaning

Oven cleaning

Laundry

Pets

Houses with pets

Projects and media

Reviews

Customers rated this pro highly for work quality, responsiveness, and value.

Good 4.0

8 reviews

5

75%

4

0%

3

0%

2

0%

1

25%

Read reviews that mention:

Cynthia R.

Oct 6, 2018

Green Bee Maids offers organic cleanings which was very important to me since i have a newborn and a toddler. Gloria's team did a great job. Im looking forward to seeing them again in two weeks

Matt K.

Oct 9, 2018

Mark S.

Oct 6, 2018

I booked you guys on the same day. the price was fairly reasonable. The girls were fast, friendly, and still did a great job. Big thank you!

Stev H.

Oct 11, 2018

Leah R.

Jan 23, 2019

•

Hired on Thumbtack

If I could give zero stars, I would. So disappointed in the service and the lack of professionalism I received. I'm attaching the email I sent to them that never got a reply back. Also I will attach 4 photos of the "job" they did. Beware and stay far away! Thank you for the $75 credit back but I still am unsure what was done for $225. I had to spend an extra 3 hours at the house touching up everything. My husband was active duty and in the 7 moves that we have had, this has been the worst experience of them all. I could not believe the lack of service and professionalism that the ladies lacked. I was informed my vacant house was currenly cleaner than the ladies residence, before she did the cleaning (that should've been red flag #1). Red flag #2 was when she told me my house was so clean and the job isn't going to take them long at all. I truly feel even paying $225 far exceeds the amount of work that was done. I had to go through the entire kitchen and clean out every cupboard and drawer ( I had paid extra for this service), clean out the freezer, reclean the oven that was barely touched, the drain in the kitchen was not touched, and reclean the streaked windows. On top of that, my kitchen real wood floor is now stained with some sort of cleaning product in front of the oven. None of my baseboards in the home were touched, along with all the window seals. There was cleaning product that was left on the toilet and light switch. Under the sink in the bathrooms were never wiped down and cleaned. Whatever kind of "cleaning" I received, it was nowhere close to a move out clean. The last thing I wanted or felt comfortable with was the same team who came in and half-assed the job to begin with, to try and redo the same. What I received was unacceptable and I am beyond disappointed in the service I received and the price I paid for it.

Details: 3 bedrooms • 3 bathrooms • 1,500 - 2,000 sq ft • Move out cleaning • Fridge cleaning • Oven cleaning • Interior window cleaning • No, I don't have a cat or dog • Just once

Green Bee Maids WA's reply

Hello Leah, Thank you for your feedback. We do value all of our clients and it’s important that maintain the quality through all of our cleanings. We did offer to have the team return the following day to fix anything that was missed. And also offered an alternate team for Two days after the very original cleaning. Our policy is if a client is ever not 200% satisfied with a cleaning, we offer to go back within a 7 day window to fix anything that was missed. If a reclean is denied, a client forfeits any rights to any refunds or credits. Management was made aware of the re-clean being denied, and still wanted to offer the $75 credit as a courtesy due to you wanting to turn your key in. We do apologize that there was things that were missed and it is unfortunate we weren’t able to come back to make things right. We have submitted images of the teams work as well for your reference via Facebook We thank you for accepting the $75 courtesy credit for services and please do let us know if there is anything we can do to earn your business again in the future.

House Cleaning

Credentials

Background Check

Nicovi Singh

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We appreciate our customers and want to work with you guys again and again and again! Thats we offer a discount depending on the frequency you select for your home cleanings. The more you see us, the larger the savings (:
What is your typical process for working with a new customer?
The Green Bee Team wants to make everything as easy as possible. That being said, we do not treat a new customer any different than a recurring one. It is the same flat rate pricing for everyone, whether it is your first or tenth cleaning.
What types of customers have you worked with?
We have worked with all different types of people from different backgrounds and professions. You name it, we probably have done it; college dorms, luxury homes, offices, apartments, etc.

Green Bee Maids WA

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