FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We will provide an emailed written estimate. You can pay via credit card and will be billed after the job is complete. We can quote your project via a satellite view based on the address. We provide a no-obligation estimate typically within 1 hour.
- What is your typical process for working with a new customer?
Everything is digital however we offer 24/7 customer support via phone. We’ll look up your property online, provide a no-obligation quote, and put you on the schedule if you accept the quote. After the job is complete, you can pay via credit card online. You have the option to keep the same pricing for the following year at no obligation – we'll simply notify you via text as the date approaches.
- What education and/or training do you have that relates to your work?
Every team member is a paid employee who has been through a background check and been specifically trained in safety and the correct delivery of the service you have requested.