FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My rates are based on 20 years of success in IT support and well experienced with commonly used services in a business environment.
- What is your typical process for working with a new customer?
I ask lots of questions, repetitive questions.
- What education and/or training do you have that relates to your work?
Limited education. I train every day, almost all day.