FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is straightforward and based on the size of the area, the type of cleaning required, and the condition of the carpet or upholstery. I always give an upfront estimate before starting any job, and there are no hidden fees.
- What is your typical process for working with a new customer?
I start by understanding what you need cleaned and the condition of the surfaces. I offer a clear estimate, schedule a convenient time, and on the day of service I walk through everything with you before beginning. When I’m done, I do a final inspection with you to make sure you’re happy.
- What education and/or training do you have that relates to your work?
I’ve completed professional training in carpet cleaning, upholstery cleaning, and airflow/duct cleaning. I use industry-standard methods and equipment, and I stay updated with the best practices and safety standards for residential cleanings.