Destiny City Maids

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About

The process of finding and hiring good house cleaners is more difficult than it needs to be. Destiny City Maids provides high-quality, trusted house cleaning services to the greater Tacoma area while revolutionizing the way that house cleaners are booked online. You can easily get a flat-rate price quote right on the web page, book with your credit card online, and then get email reminders about your upcoming cleanings. You can change your booking at any time and we send you an email after each cleaning that allows you to rate your cleaners and provide any feedback on the job. We love to make our customers happy! Our cleaners go above and beyond expectations every time.

Overview

Hired 27 times

Background checked

9 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Credit card.

Social media

Facebook

Services offered

Type of home organizing service

Space planning

Storage advice

Paper management

Moving preparation

Areas needing organization

Closets

Bedrooms

Kitchen

In-home office

Projects and media

Reviews

Customers rated this pro highly for responsiveness, punctuality, and work quality.

Great 4.7

13 reviews

5

77%

4

15%

3

8%

2

0%

1

0%

Jeremy M.

Jul 25, 2017

•

Hired on Thumbtack

House Cleaning

Isaac S.

May 31, 2016

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Hired on Thumbtack

I just had my first service with Destiny City Maids yesterday and they did a wonderful job. They gave my apartment a thorough cleaning and worked around our two pets, so we decided to sign up for the bi-weekly service plan.

House Cleaning (One Time)

Elisa H.

Jul 15, 2016

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Hired on Thumbtack

Excellent communication and service! The website is easy to use and the owner is diligent about communication. I'm very happy with the service!

Deep or Spring Cleaning

Marialena A.

May 29, 2017

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Hired on Thumbtack

I think Emerald City Maids did an average job at cleaning my house. The level of detail was good, but not great. From the descriptions on the website, I was expecting stellar and professional service. I was very clear on Thumbtack that we were looking for a deep cleaning/move out cleaning. At the time that they bid for the job, this was not an issue. However, after we expressed our dissatisfaction with the level of the cleaning, we were told and I quote "we don't even offer deep cleaning/move out cleaning". For $387.28, I expected what I asked for in the first place, a deep cleaning, but got kind of superficial cleaning. Maybe my standards are too high, I don't know, but I passed up many cleaning companies here on thumbtack that were offering full deep cleanings for as little as $180 and thought that if I paid more, I would get better service. So just remember, they don't do the deep cleaning so if that's what you're looking for just know ahead of time and adjust your expectations accordingly. I am in the process of speaking to their management team to see why they would accept a job for a deep cleaning knowing that they don't offer this level of service. Overall, I believe they're great for general up-keep like floors/countertops/sinks and the like, but it just seemed to me like they struggled with things that needed some extra effort like the oven and corners in general. There was just so much left over debris in the corners.

House Cleaning

Maggie M.

Jul 30, 2017

•

Hired on Thumbtack

They did a great job and were very pleasant and punctual.

House Cleaning

Credentials

Background Check

Corey Vebber

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is simple and easy to understand. Destiny City Maids charges a flat rate fee for every type of home. Whether a 1 bedroom apartment or a 5 bedroom, we have a flat rate fee based on your homes square footage and the number of bedrooms and bathrooms. Prices or Jobs would only be affected if there is an obvious cleaning problem/situation that arises when our maids arrive, which is pretty much limited to hoarding and post wild-party cleanups. ;0) For an exact quote based on your needs make sure to check out our websites booking form!
What is your typical process for working with a new customer?
After booking an appointment our automated system will keep you informed with several reminders before your scheduled cleaning. When our cleaning team shows up they will do a brief walkthrough and talk to you to make sure everything is correct. Our maids are very friendly so if you have any special requests feel free to let them know. After this you can sit back and relax while our cleaners make your home sparkling clean!
How did you get started doing this type of work?
Destiny City Maids was founded with the intention of providing reliable and high quality cleaning services. We found most maid services to be a hassle to deal with, in terms of having to get a quote (wait up to several days) then booking the cleaning (wait another few days). Our solution is fast and simple online booking with flat rate pricing. You can go to our website, pick your date and time, pay online, and then go back to what matters most to you in less than a minute. What's most important to us is delivering an exceptional customer experience.

Destiny City Maids

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