FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price every project transparently and fairly. No surprises, we don’t believe in hidden fees or high pressure sales. Our estimates include labor, materials, warranties, and cleanup. We also offer financing options and seasonal promotions to make high-quality work more accessible.
- What is your typical process for working with a new customer?
At Gold Shield Exteriors, we believe great results come from great communication and planning. Here’s how we ensure a smooth, stress-free experience from start to finish: 1. Initial Call – We start with a friendly, no-pressure call to learn about your project, verify we’re the right fit, and answer any initial questions. 2. Tailored Proposal – We build a custom estimate based on your home’s needs and your budget. We walk you through material options, styles, and long-term value so you feel confident in your choices. 3. Pre-Project Confirmation – Before we begin, we conduct an on-site walkthrough to confirm scope, finalize selections, and make sure everything is ready for a clean, efficient install. 4. Professional Installation – Our licensed team delivers quality workmanship, site cleanliness, and clear communication throughout the job. We treat your home like it’s our own. 5. Final Inspection & Peace of Mind – We walk the project with you to ensure you’re thrilled with the results, review your warranty, and make sure every detail exceeds expectations.
- What education and/or training do you have that relates to your work?
We have over 10 years of hands-on experience, and every member of our team is trained to meet or exceed manufacturer specifications. We stay up to date on codes, materials, and installation best practices to ensure long-lasting, warrantied work. We’re also licensed, bonded, and insured. Because doing it right matters.