Doug was incredibly responsive to all our requests, and kept up with our changing schedules and needs. He came within the given time frame, and came fully prepared for the jobs we planned out ahead of time. He was even prepared for a grouting job we sprang on him.
We have no complaints about his quality of work. The tile he laid was perfectly aligned, caulk jobs were neat, and the cuts he made were square. I was impressed with his handiness and being a jack of all trades. Doug also cleaned up any messes he made.
In addition to his great work, Doug charged a fair price. He gave us a price range, and ended up charging us at the lower end. I appreciated his honesty about how long re-screening our screens would take, and that it would add more time to our bill, and so he showed my husband how to do himself.
I would highly recommend Doug.