FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Steadfast Junk Removal, we believe in honest, upfront pricing with no hidden fees. We charge based on the space your items occupy in our 28 cubic yard truck, not by weight or how long it takes us. Several upcharges may be applied depending on the job site (stairs, work delay, walking distance, etc). To provide an exact price, we need to see your items in person. You’ll receive a firm quote before we begin. For an approximate estimate, job info and photos can be submitted to our site. The final quote is based on the on-site assessment. No surprises—just transparent, honest pricing.
- What is your typical process for working with a new customer?
To start, a quick discussion to determine your junk removal needs. You can also submit photos to our site, where we can review the information and provide you with an approximate estimate of the final quote. Following that, we would set up an on-site estimate to see the job site and item/s in need of removal. You’ll receive a firm quote before we begin.
- What education and/or training do you have that relates to your work?
I bring over 20 years of white-glove moving and storage experience to the junk removal industry. That means I’ve been trained in the proper handling of furniture, appliances, and household items in all types of environments—from high-end homes to tight apartment stairwells. I understand how to protect floors, walls, and doorways during removal because I’ve spent decades doing just that. Beyond the moving industry, I also have a background in both LEO and MIL, where discipline, respect, and attention to detail were not optional—they were expected. Those experiences taught me how to lead, operate with integrity, and approach every job with a mission-first mindset. When you hire SteadFast, you're getting more than muscle—you’re getting professionalism, experience, and someone who knows how to do the job safely and efficiently.