FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent, flat-rate pricing based on the size, layout, and condition of the home. While promotional pricing may start at $89 for very small spaces, most of our clients have medium to large homes, with typical recurring cleaning services ranging from $180–$400+. We specialize in recurring weekly, biweekly, and monthly cleaning services, which provide the best value and ensure the home stays consistently maintained. Recurring clients receive discounted rates, with biweekly and weekly service offering the most savings. We primarily service larger homes throughout Waukesha County and Lake Country, including Brookfield, Elm Grove, Delafield, Hartland, Pewaukee, Oconomowoc, and surrounding areas. Our pricing reflects the size, quality, and consistency required to properly maintain these homes. For convenience, we also offer a detailed instant price calculator on our website, allowing customers to get an accurate quote based on their specific home before scheduling. We provide clear quotes upfront with no hidden fees, and our focus is on delivering consistent, professional, and reliable long-term service.
- What is your typical process for working with a new customer?
Our process is simple and professional: 1. We gather basic information about the home (square footage, number of bedrooms/bathrooms, frequency, and condition). 2. We provide a clear quote and answer any questions. 3. We schedule the cleaning at a convenient time for the customer. 4. Our professional, insured cleaner arrives fully equipped and completes a detailed, top-to-bottom clean. 5. After the first cleaning, most clients transition into recurring service to maintain their home consistently. We focus on building long-term relationships with recurring clients and maintaining consistent, reliable service.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential and commercial cleaning standards, including proper cleaning techniques, product usage, sanitation procedures, and efficiency optimization. We use proven systems and structured cleaning checklists to ensure consistent results every visit. Our cleaners are trained to handle everything from routine maintenance cleanings to larger homes and detailed cleanings. We are fully insured and operate as a professional cleaning business, not independent freelancers, which provides peace of mind and accountability.