FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All pricing can be found on the services portion of our website. We do offer package and reduced pricing options on particular services. Price reduction is based on number of services requested and provided per month.
- What is your typical process for working with a new customer?
We like to start off by getting to know you and your pet's individual needs! We require a meet and greet prior to services beginning as well as a completed online portal so we have all the information we need to take great care of your fur child! All of our services come with photo and message updates, and walks with GPS and time tracking directly through your online portal!
- What education and/or training do you have that relates to your work?
Our team members are CPR and Pet First Aid Certified in addition to being proud members of NAPPS (National Association of Professional Pet Sitters). We are constantly educating ourselves on new holistic approaches to pet care, animal behavior, and tips and tricks we can use to help make our clients lives easier and better!