FAQs
- What is your typical process for working with a new customer?
The most important step in the process is understanding the customer's issues and what their expectations are in regards to the job.
- What education and/or training do you have that relates to your work?
I have a Bachelors degree in Information Technology and am a Microsoft Certified Professional with over 10 years experience in many areas of technology, including but not limited to configuration, implementation, and support of PCs, networks, mobile devices, servers, and printers.
- How did you get started doing this type of work?
I grew up working with technology and being the family member/friend/neighbor that everyone called for help, so I decided to get a degree in IT and make it my profession.