FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My rate is hourly, not by the project. We book by the session with a 4 hour minimum. Changes and cancellations within 24 hours of an appointment are subject to a 50% cancellation fee. A 50% deposit is required to schedule. Balance is due at the end of each session payable by cash, check or credit card. No time charge for travel within 10 miles of Beverly Hills, CA. Donation drop-off and shopping for organizing products, if requested, will be billed at the normal hourly rate in 1/4 hour increments.
- What is your typical process for working with a new customer?
WE’LL BEGIN WITH A FREE INITIAL PHONE CONSULTATION TO DISCUSS THE BASICS OF YOUR SITUATION AND ORGANIZING PROJECT. You can send me photos of your space or we can arrange an in-home consultation if needed. Our first organizing session starts with a tour of your space and involves a lot of questions about your goals, visual style, what has worked and not worked for you in the past. Then we get to putting your space in order! We can work side by side the whole time, or I can work on my own with intermittent input from you. My professional experience, aesthetic sense, and can-do attitude keep the process on track, while your involvement ensures that the systems we implement are suited to your own needs, habits, and preferences.
- What education and/or training do you have that relates to your work?
I am a college graduate and member of the industry-leading National Association of Productivity & Organizing Professionals (NAPO), through which I completed a professional training curriculum. I now serve on the Board of Directors of the Los Angeles chapter and on the national Chapter Relations Committee.