What is your typical process for working with a new customer?
Contact the customer through phone or email to discuss general questions or to get some simple project details, and then schedule a time to do a site visit. Once the site visit is complete a quote is then generated within 1-4 days depending on the detail and scope of the project. The jobs with plans already made up make estimating a much easier and accurate task.
What education and/or training do you have that relates to your work?
Licensed in California for D12 synthetic products. 12 years in the industry installing multiple kinds of applications of synthetic turf. General A license that allows me to specialize in and land works of any size. I work closely with architects to stay on top of changing trends and help develop the best methods and products associated with my industry. Studied finance as SF state which helps me get into the numbers portion of the business and allows me to effectively communicate cost relations with clients.
Do you have a standard pricing system for your service? If so, please share the details here.
Pricing ranges from $9-$14 for a total transition from an existing lawn to synthetic turf, but pricing for our landscape, grading, and drainage work is very specific to each project and is dependent on access to project area, size of area, product choices, and overall detail of desired outcome.
How did you get started doing this type of work?
My 12 years in the industry started and has been a majority of stadium and sports field installations. The tolerances and highly specified qualifications needed to build these fields and keep the users safe has given me the skills and knowledge to give homeowners professional grade service and quality. I wanted to venture out on my own to not only share my knowledge and provide residential clients with high grade service, but also to learn new skill sets to challenge myself in all aspects of construction.
What types of customers have you worked with?
Residential, city parks departments, school districts, landscape architects, private project groups, federal and state government agencies, and product manufacturers.
Describe a recent project you are fond of. How long did it take?
There are a few projects I am especially proud of.
The first I designed and built was a 7,000 sq foot yard that contained multiple levels and sections as well as an 1800 sq ft putting green in Half Moon Bay. The property was basically unusable and just a dying lawn. We transitioned it into a working chipping and putting mini golf course equipped with tee boxes, custom sand traps, hills, and putting green.
The other was a full front a back landscaping project that turned a dated, plain property into a usable and entertainment friendly environment. We added a retaining/seating wall, extended out the concrete patio, incorporated synthetic turf, and built a Sala oasis for the owner who enjoys some quiet time. The front yard was used to create a welcoming design which also used turf, and additionally custom planter boxes for a unique garden environment.
What advice would you give a customer looking to hire a provider in your area of work?
I know that price can be a major factor when looking to upgrade a portion of a property, but when spending the kind of money that turf and landscaping can get up to, it is worth hiring a quality installer with legitimate experience to make your investment last. Look for reviews, and even ask for references. A back log is usually a good sign that other people are working with the contractor especially for small firms like mine.
What questions should customers think through before talking to professionals about their project?
What are the benefits, and potential risks of going with certain products? What are the long term goals or usage of my space? What do I want to expect to get out of this project? If budget could be a concern, what are the priorities of the project, and share those so a potential future add on can be planned for.